Purchase Policy

Asia Mart would like to send to customers the shopping policy. Applicable to customers who buy online through Asia Mart website or fanpage.

Payment

Customers can choose the following payment methods to pay for their orders when buying products online on the website https://asiamartjp.com/

1. Cash On Delivery

※When selecting this payment method, in addition to the shipping cost included in your order, an additional cash on delivery fee of +440 yen will apply.
Please confirm the order details and charges upon delivery, and pay directly to the delivery staff.

2. Debit, Credit Card

Asiamart accepts international credit card payments for orders, including Visa, MasterCard, JCB, and American Express.
※Our website is equipped with advanced e-commerce technology to ensure that all customer information is securely encrypted and protected, guaranteeing absolute safety.

3. Mobile Payment

Customers can also use mobile payment options such as Google Pay and Apple Pay for a quick and secure checkout experience. Simply link your payment method to your mobile device and complete your purchase with a tap. This contactless payment method ensures your information is encrypted and protected, providing a safe and convenient way to pay for your orders.

4. Banking

Please transfer money to the bank account below and send the transfer bill to Asia Mart for confirmation. For the content of the transfer, please specify the name of the person placing the order and the order number.

5. Other

You can use coupons and vouchers issued from Asia Mart and partners.

Exchange policy

We always want you to be satisfied and satisfied with every product purchased in our store. If for any reason, you are not 100% satisfied with your order, depending on the specific product, we will accept exchange/return after purchase with the following conditions:

• Return period: 3 days after receiving the goods
• All products are not damaged.
• There is a purchase invoice.
• Full range of products and gifts included are new.
• All products still have their labels intact.
• Exchanges or returns are only allowed at the point of purchase.
• You may exchange it for any other product of equal value. When paying with a Return Voucher, make sure your transaction value is equal to or greater than the voucher value.
• In the case of online purchases. Please bring your order confirmation to the store.
• In case products are purchased in promotions/gifts, such as BUY 1-GET 1, when returning goods, you must return the free products attached.
• Products purchased during the Sale or Promotion period are non-refundable.